SUMMARY

IT Professional with 15 years of experience performing systems analysis and project management. Strong background in analysis, development, implementation, support, maintenance and training. Excellent skills in establishing and maintaining all types of IT to end-user relationships. Led multiple projects with proven track record for meeting objectives and deadlines. Self-motivated, detail-oriented, conscientious and flexible team player with exceptional multi-tasking skills and ability to work independently or with others.

SKILLS

Programming Languages: ISQL, ABAP, Clipper, PC-Cobol, Pascal, PCL, FoxPro

Operating and Database Systems: NT Server 4.0, TCP/IP, SQL Server 6.5, Novell 3.51

Platforms: Windows 95, 98, 2000; Internet Explorer 5.0; NT Workstation 4.0; Office 97, 2000; Outlook 98, 2000

Software: SAP (3.1h, 4.0b, 4.6c), AutoTester, Microsoft Access 2000, InfoPak, Platinum Financials 3.3b, Kronos Timekeeper 2.2a02, Crystal Reports 6.0, R&R Report Writer 5.1, Remotely Possible, Platinum Financials Form Editor, Platinum Financials Report Scripts

PROFESSIONAL EXPERIENCE

PARAGON TRADE BRANDS, Norcross, Georgia 2000 – 2002

IT Lead, Business Integration/E-Commerce Team 2002

· Achieved leadership role for SAP Workplace, ITS and E-Commerce team to provide exchange of enterprise information among diverse business systems

· Provided supervision for a team of EDI developers resulting in more effective problem resolution

· Contributed in planning and strategy sessions with regards to key IT initiatives and/or IT leadership meetings as part of continuous process improvement initiatives

· Developed, prioritized, implemented and managed projects, resources and project budgets through the Paragon Version Control Process (project methodology) successfully providing solutions to fulfill business requirements

· Played dual role by continuing to contribute IT Business Engineer II expertise

IT Business Engineer II 2001

· Led Cutover/Go-Live process of SAP R/3 4.6C/mysap.com system upgrade project

· Key resource in design of Go-Live Toolset containing critical transactions used by plants to prevent downtime during Cutover/Go-Live period

· Developed scripts using AutoTester to accurately and efficiently upload Go-Live Toolset data and created test scripts to aid in unit and integration testing

· Developed and utilized Microsoft Access database for managing SAP R/3 4.6C user role development

IT Business Engineer I 2000

· Provided project leadership, clarified project statements and objectives, prepared project plans and schedules for system solutions using project methodologies resulting in efficient coordination of all assigned IT projects, whether business or technical in nature

· Researched, tested and presented viable solutions by interfacing with business groups and IT project resources

· Key resource to other project teams both internal and external to the IT department

· Completed SAP R/3 4.6C unit and integration testing and prepared user documentation

LEEANN S. DOYLE PAGE 2

DRAVO LIME, INCORPORATED, (Acquired by Carmeuse North America), Birmingham, Alabama 1989 – 2000

Senior Systems Analyst

· Received numerous promotions over the 11 year period

· Converted data from legacy systems using Clipper for implementation of SAP 4.0b – FI/CO, SD, MM, PM, QM

· Performed full life cycle implementation and support of Platinum Financials SQL. Converted from COBOL mainframe and PC based Clipper system. Designed, developed and supported interfaces to external systems. Converted data from legacy systems. Performed changes to screens, reports and menu definitions.

· Conducted full life cycle implementation and support of Kronos Timekeeper Payroll system. Converted from PC based Clipper system. Designed and developed interfaces to external systems. Supported time clocks and hand scanners.

· Served as primary contact, liaison and subject matter expert between end users and vendors to help resolve product issues

· Performed full life cycle implementation (including analysis, design, development, implementation, maintenance, upgrade and support) of numerous custom core field office systems (i.e. Sales, Billing, Scale House, Purchasing, Requisition, Spare Parts Inventory, Work Order, Equipment Maintenance, Preventive Maintenance, Project Cost Tracking, Hourly Payroll, Accounts Receivable, Accounts Payable) written in Clipper in a NT Server environment.

· Interfaced with users to understand, develop and refine system requirements and provide innovative solutions to improve the user’s productivity and/or profitability

· Provided all levels of end user training on all of the above mentioned systems and platforms for 200 users at 6 plants in 5 states. Designed and maintained user documentation and training materials.

· Provided end user support, troubleshoot application and technical problems, including network, server and desktop issues.

· Contributed in departmental projects as required – i.e. server and email upgrades.

ALTUS BANK, Mobile, Alabama 1987 – 1989

Programmer/Analyst

· Maintained and supported Saddlebrook Mortgage Loan Origination System written in PCL in a VAX environment

· Interfaced with users and management to obtain system specifications and achieve resolution of problems

· Provided training of users and support representatives

· Maintained system documentation and procedures

THE FURNITURE MARKET, Hattiesburg, Mississippi 1986

Programmer/Analyst

· Maintained and supported Contract Loan system on a stand-alone PC

· Application programming in Basic

· Systems operation and scheduling

· Provided user training and support

EDUCATION

Bachelor of Science Degree in Computer Science with a Minor in Music Performance,

University of Southern Mississippi – Hattiesburg, Mississippi

Associate of Arts Degree in Data Processing, Meridian Community College – Meridian, Mississippi